Two semi trailers parked side by side in the rain at night, lit amber by truck-stop lamps

Truck down? Call this number.

AEE Truck & Trailer Repair, Inc. Truck repair, trailer repair and road calls, out of Cullman, Alabama.

Before you dial, get these ready

A good first call saves a second one. The person on the phone needs to know where the truck is, what it is, and what it is doing.

Write it down on the sheet below if you are rattled. Read it back off the page.

Close view of an amber headlamp on a red tractor

A box truck with headlights on, coming round a dark rock cut at night — After dark, a mile marker or exit number beats a description of the trees.

What dispatch will ask you

Fill these in before you call, or keep the page open while you talk.

Where you are

Road, direction of travel, nearest exit or mile marker. In a lot, the street address.

What it is

Tractor, trailer or both. Make, model and year. Unit number if you have one.

What it is doing

Warning lights, air leak, a noise, a flat, won't start. Describe it; don't diagnose it.

What you are hauling

Loaded or empty. Reefer running or not. Any placards.

A number that will pick up

Your cell, and a second one if your battery is low. Keep the phone on loud.

Call (256) 737-7775

Print this page and keep it in the cab.

On the shoulder while you wait

Hazards on. Triangles out behind the trailer.
Vest on before you step out.
Work and wait from the side away from traffic.
If the truck is not a safe place to sit, get behind the guardrail.

None of that is our rule. It is how drivers get home.

Two road workers in orange reflective coveralls loading equipment onto a truck at night — Reflective gear at night.

A truck with headlights on along a wet highway at dusk — Wet road, low light.

Green interstate signs for I-65 and I-20/59 over traffic at night in Birmingham — Interstate 65 through Birmingham at night. Cullman sits up the same road, toward Huntsville.

Truck repair, trailer repair, road calls

Three kinds of work, one phone number. Tell us which one you need in the first sentence.

A red tractor with its lights on inside a dim repair shop, other trucks on lifts behind it — Stock photograph of a truck shop at night, not AEE's building.

Truck repair

Tractors come into the shop at 92 Doc Clemmons Rd. On the phone, say what the truck is doing, not what you think is wrong.

"Air pressure drops after ten minutes" tells a mechanic more than "bad compressor."

A mechanic, seen from behind, working at the grille of a red tractor

Dirty chassis rail and drive tires under a truck

Trailer repair

Say which trailer, which axle and which side. Say whether it is loaded.

If it is dropped in a lot on its landing gear, give the lot address and where it is parked in the row.

Looking up at the tandem axles, air bags and dual tires under a semi trailer

Road calls

When the truck can't come to the shop, ask about a road call. Give your direction of travel and the nearest exit or mile marker.

Stay near the phone. Dispatch may call back to confirm.

The open back of a tire service van stocked with tires and a tire machine — Stock photograph, not AEE's equipment.

A semi truck with marker lights on, seen past a car mirror at dusk — Give the direction you were headed.

A red tractor parked head-on in a shop bay with its lights on — Shop bay, at night.

Close view of a worn truck tire tread — Tread, close up.

A tractor and reefer trailer at a loading dock under wall lamps at night — A reefer at the dock.

Cullman, on I-65

Cullman is farm and poultry country, halfway between Birmingham and Huntsville on I-65. Feed trucks, live-haul trailers and freight share the same roads.

Aerial view of a straight country road through bare winter woods and fields in Alabama — A county road in Alabama farm country, from above.

Inside a long broiler house full of white chickens under rows of lights — Inside a broiler house.

Two pickups with headlights on beside a barn under a single pole light at night — Headlights by the barn, late.

Aerial view of farm fields, a red barn and a winding road in autumn — Farm country in the fall.

Find the shop

92 Doc Clemmons Rd
Cullman, AL 35055

(256) 737-7775

Call before you drive a truck in, so someone knows it is coming.

Directions in Google Maps